With continuous improvement becoming a pre-requisite in today’s ever-competitive market, an organization not only need to build quality into our product/ services but most importantly, in every management decision. The tools presented in this course allow you to do just that!
These 7 Management tools make it possible for managers to plan wide-ranging and detailed total quality objectives throughout the entire organization. These tools, some borrowed from other disciplines and others developed specifically for quality management.
Together with Basic 7 QC tools, they will help you to:
- Expand the scope of quality efforts company-wide
- Set up and manage the systems necessary to resolve major quality problems
- Anticipate potential quality problems and help to identify defects before they happen
Who should attend?
This course is designed for personnel at middle management level (Managers, Engineers, Executives) that requires quality planning & management techniques to enchance their decision-making skills.
What will I learn?
This course is aimed at:
- Enabling participants to deploy efficient and effective quality planning & management in their organization.
- Imparting a practical understanding in applying 7 Management Tools in daily work activities.
What is included?
On completion, you will be awarded an internationally recognized BSI Training Academy certificate.