BS 8543 Complaint handling in organisations. Specification
BS 8543 provides a specification for the design and implementation of an effective and efficient complaint-handling process for all types of commercial or non-commercial activities.
Customer service
Customer service
Ensure high levels of customer service and satisfaction.
Ensure high levels of customer service and satisfaction.
Customer service
Achieving customer satisfaction is vital for any business and wider service organizations. And good customer service can lead to customer retention, loyalty and competitive edge. We have a range of products and services to help you increase customer satisfaction from managing call centres through to handling complaints.
Customer service certification
